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AVAILABLE 24 HOURS
CALL: (403) 253-1888

FAQ

General Questions

What services does Spring’s Servicing & Heating Offer?

At Spring’s Service & Heating, we offer a wide selection of services to meet your heating needs. Our services include:

  • Air conditioning installation
  • Furnace duct cleaning
  • Hot water tank installation and repair
  • Heat runs and ductwork
  • Electronic air cleaners, and more

Do you perform commercial HVAC installations and repairs?

Yes, we offer HVAC repair and installation services. Moreover, our experienced technicians can promptly and efficiently install or repair HVAC systems.  

Are your HVAC technicians reliable?

Absolutely, our technicians are reliable and competent. At Spring’s Serve and Heating, we employ Qualified Ticketed journeymen. This standard of technician ensures your needs (whether it’s an installation or repair) are met in an easy and timely manner.

What types of products/brands do you install?

At Spring’s Service & Heating, we are a Carrier Factory Authorized Dealer. Only 1% of all HVAC contractors have delivered the high-standard performance necessary to claim this distinction. As a result, you get excellent service and high-quality workmanship when you choose us.

How often should a heating system be serviced?

Regardless of the Heating and Air Conditioning equipment you have, ensure you inspect, clean, and service it once annually, minimum. Ideally, you want to have the heating system inspected in the Fall, and the AC inspected during Spring.

How do I know if I have an existing warranty on my furnace or air conditioner system?

Generally, this can be found on your unit’s exterior label. If your system is more recent (less than five years old), it might still have an existing warranty.

How often should I change my air filter at home?

A good rule of thumb is to replace your home’s air and furnace filters every 90 days. The more time you leave your filter in place, the more grime, debris and pollutants get trapped, obstructing the filter and compromising its efficiency.

What are the symptoms of a failed heating system?

It’s not obvious to most when their heating system fails. However, there are revealing signs and indicators that you should be on the lookout for. Some of these markers include:

  1. Odd smells and odours
  2. Strange noises emanating from your unit
  3. Lack of heat
  4. Your system fails to turn on or off sometimes

How do you maintain a heating and cooling system?

You must ensure your system remains in working condition year-round. To do this, check, clean, or swap air filters frequently in your furnace, heat pump, or AC. Additionally, your contractor can show you how to perform these duties. 

Air Conditioning Installation

How can I reduce the energy costs of an air conditioner?

There are some simple, tried-and-true methods for reducing air conditioner energy costs. Some of these methods include the following: 

  1. Seal windows for air leaks
  2. Turn your air conditioner off when you don’t need it
  3. Try using shades, blinds, and curtains
  4. Get solar panels installed
  5. Use portable fans

What is the Average Life of an Air Conditioner?

Each system is different; however, with proper (and regular) care and upkeep, a good air conditioner can offer between 15 to 20 years of cooling. 

How often should I have my air conditioning serviced?

Your air conditioner’s fins, coils, and filters require routine maintenance for your system to function optimally. Failing to tend to this can affect your unit’s effectiveness and efficiency. As a result, your unit will slowly decline in its performance. So you should service your home AC unit at least once annually.

When is the best time to install an air conditioner in your home?

The ideal time to book an AC installation service is spring or fall.

How much does it cost to have an air conditioning unit installed?

On average, homeowners pay about $5,000 to install a central air conditioner unit. The primary variables that will impact the price include your home’s square footage, your unit’s brand, and the SEER ranking you opt for.

What is involved in installing a new air conditioner?

There are a few things to remember if you take the DIY approach to your AC installation. Some factors to consider:

  1. Where you’ll install the unit: The location must have sufficient airflow; it must be “out of the way,” so you’re not bothered by excess noise; it must also have easy access for repairs and maintenance.
  2. Connecting your unit: Once your AC unit is positioned and secured, you must also:
    • Determine the correct refrigerant line’s length
    • Secure the drain piping length is correct
    • Connect both the thermostat and electrical lines
    • Extract any refrigerant line pollutants
    • If not already charged, you’ll want to charge your unit with refrigerant
    • Perform a test to ensure it’s operating correctly
  3. Check the unit: when installed, check the system by setting the thermostat and turning it on. The blower and the compressor should work properly; this entails testing the air blowing via the ductwork to ensure it feels sufficiently chilled.

What do I need to know before installing an Air Conditioner?

Installing a new air conditioner can feel like a complicated process. However, if you leave it to the experts, there are only a few things you need to concern yourself with; they are as follows:

  • Strength of your wall: Ensure your wall is strong enough to hold the indoor unit. It should have enough stability to endure the unit’s rumbling and vibration.
  • Space: It’s advised that your indoor AC retains an open space minimum of 10 – 15 cm around its sides and top. This space is required for airflow. Restricting airflow could make expelling heat harder for your unit, increasing your AC’s operating cost. Moreover, the possibility of damaging the compressor is increased as well.
  • Efficiency of ductwork: Older ductwork may leak up to 20% (or more) of your chilled air into the crawl space or attic. Handling the ductwork is vital for a quality AC installation. One alternative is replacing it. Another option is to make any restorations, seal the system, and complete the job by insulating it.

Furnace Duct Cleaning

How often do I need duct cleaning?

You should clean your air ducts at least once every 2 to 3 years. This suggestion can be very helpful in preventing many maintenance-related health challenges. Moreover, if you have pets or youngsters with allergies, your ducts should undergo a professional cleaning more often than the recommended standard.

Signs your duct may be overdue for a cleaning include:

  1. The development of mould or mildew
  2. Worsening allergy symptoms
  3. A steep increase in your energy bill
  4. Poor air quality
  5. Compromised respiratory health

Does air duct cleaning affect indoor air quality?

Yes. An air duct cleaning can make your home smell better and ensure allergens are kept out of the air. As a result, air quality improves, which can be helpful for those suffering from asthma or allergies.

Can air duct cleaning make a difference for allergy sufferers?

An air duct unit cleaning is advised for those experiencing asthma allergy symptoms regularly. Air duct cleaning may help reduce allergens in your home; this offers much-needed relief from the triggers that activate allergy and asthma sensitivity.

Does Air Duct Cleaning reduce home energy bills?

Yes, a clean air duct can reduce your home energy bill. This result is achieved through a few methods:

  • Increasing your air conditioner’s effectiveness: At-home cooling units tend to overwork when too much dust and debris is accumulated. This also impacts the AC unit’s condensing coil and massively reduces its efficiency.
  • Reducing the need for air purification: Dust and grime obstruct air ducts, which hinders indoor air quality. For this reason, checking and maintaining your air ducts is prudent for more favourable results.
  • Identifying leaky ducts: Up to a 20% loss of air and energy is experienced by the HVAC system’s leaky air ducts. To prevent this, it’s crucial to get your air ducts cleaned and inspected for leakages.

How long does a typical Air Duct Cleaning take?

A typical air duct cleaning can take between one to three hours. This cleaning covers everything from the air ducts, room vents, main return, and the HVAC unit. However, depending on your duct’s condition, this cleaning could take as long as a full day.

How do I know if my ducts need cleaning?

While regular maintenance is a necessity, it’s equally important to know when you should have your ducts cleaned. Here are some revealing indicators your duct may require cleaning.

  1. Your air filters are congested
  2. Unsavoury odours emanate from your ducts
  3. Mould and mildew develop on the inside and outside of your HVAC unit
  4. Ducts and vents become clogged with debris
  5. Your heating and cooling bills climb higher
  6. Strange noises coming from your ducts
  7. You can’t remember the last time your system was cleaned

Furnace Installation

How Does a Furnace Work?

Heat is generated in the furnace’s burner with the aid of burning natural gas or propane. The heat generated goes through a heat exchanger, increasing the temperature. The exhaust fumes are then emitted via the flue gas vent. At this juncture, the blower fan forces the warmed air over the heat exchanger, moving it throughout your home. Your furnace operates until the thermostat catches the correct temperature and disengages the furnace. Modern furnaces employ a draft inducer fan to tire the emissions. Moreover, this force draft also enhances efficiency.

How Often Should I Replace My Furnace Filter?

Aim to change your furnace filter at least once every 90 days. This frequency is important; filters have dirty jobs – gathering airborne hair, dust, and other minuscule particles to prevent harm to your furnace’s parts. If your filter becomes too gunk-filled, airflow is restricted, and as a result, its effectiveness is compromised.

How long is a new furnace installation?

On average, installing a new furnace can take between four to six hours. However, this timeframe can increase based on your furnace’s size, the space of your home, and, of course, your furnace’s make.

How do I know if I need a new furnace?

Many factors could play into the necessity for a new home furnace. However, some of the most revealing signs are as follows:

  • You have an aged unit (15 years or older)
  • Unevenly heated rooms
  • Humidity issues in your home
  • Energy bills are on the rise
  • Your furnace becomes unusually loud (buzzes, hums, rattles, etc.)
  • Your unit has difficulty starting
  • Abnormal or even foul smells emanating from your furnace 

What to consider with a new furnace installation?

 A few considerations must be taken into account with furnace installation. These include:

  1. Type of furnace: Do you want a single, two-stage, or multi-stage heat furnace? Each variation comes at varying price points regarding labour and installation costs. Deciding which one best suits your needs and budget are essential. 
  2. The correct system: Do you want a gas, electric or propane system? Your choice for this consideration depends on your values and preferences. 
  3. The right size: An accurately sized system is crucial for general home comfort. Selecting a unit too big or small could impact temperature levels and your unit’s efficiency. So before installation, consider variables such as your home’s square footage, window and wall insulation quality, and the height of the ceiling. 

What is included in furnace installation?

A successful furnace installation will include all the steps necessary to ensure your unit is installed safely and properly the first time. This process includes: 

  • Venting
  • Site prep
  • Gas and electrical connections
  • Positioning and installing the new furnace
  • Inspecting flue pipe clearances
  • Testing gas and electrical systems of the furnace 

Furnace Repair

What is the most common problem with furnaces?

The most common problems with furnaces are:

  • Dirty ductwork.
  • Old filters.
  • Faulty starting mechanism.
  • Broken blower components.
  • Malfunctioning heat exchanger.
  • Bad Limit Switch.
  • Thermostat in need of repair.
  • Tripped circuit breaker.

How long does it take to remove and replace a furnace?

On average, it takes about four to 10 hours to wrap up a furnace installation, depending on the type and size of the unit. As expected, a larger, more complex model will take more time and effort than a standard unit.

How long does it take a professional to replace a furnace?

If you’re worried about not having heat while the installation is in progress, the good news is that most replacements won’t take more than a day. On average, home heating companies can complete the installation in about four to eight hours, depending on the size of your house.

How do I prepare for a furnace inspection?

Being prepared for your furnace inspection is essential if the inspection is to go smoothly. Here is a brief checklist to help you with your preparation. 

  1. Furnace accessibility: Scan its position, source of energy, and heating procedure. Moreover, be sure that there is easy accessibility to your unit. 
  2. Type of furnace: Review your furnace type (Category). Some of the more common home furnace types are I and IV, respectively.
  3. Ventilation: Scan the exterior of your vent exhaust system. By checking the surfaces in this way, you can clearly detect any issues such as ruptures, water corrosion, or other damages.

How to Prepare for an HVAC Repair and Inspection?

There are a few basic HVAC inspection best practices to adhere to; they are:

  • Clean dust and grime from the unit’s exterior: Ensure your unit’s exterior is clean and that the unit is accessible. The exterior must be secure for the technician while they work on your system. Moreover, this helps them get the job done faster than they could have done otherwise. 
  • Ensure the vent and unit areas are clear: The AC specialist might require access to the vents based on your specific problem. If such is the case, you’ll want to ensure the surrounding area is clear. Clear any loose material or objects surrounding the vents. And if necessary, move any furniture so it doesn’t block or constrict airflow. 
  • Decide (ahead of time) what to do with pets: If you’re a pet owner, ensure you make a plan for your furry friends, so they don’t become a nuisance. The AC specialist will require access to many places in and out of your home; even friendly pets can get in the way and unintentionally create problems. 
  • Ensure you’re at home during the scheduled times: It might be appealing to make a corner store trip while waiting for your AC specialist to arrive; don’t. You must ensure you’re at home for the scheduled, agreed-upon time. If you take off (even if it’s a quick trip), it may result in scheduling problems for the remainder of the day. Please respect the AC technicians and their company’s time.

Electronic Air Cleaners

Why do you need an Electronic Air Cleaner at Home?

Like an air purifier, an electronic air cleaner can relieve asthma and allergy triggers. These units take pet hair, dander, and dust particles within your home out of the air.

How does an Electronic Air Cleaner filter Indoor Air?

As air moves through the network of your heating and cooling system, the electronic air cleaner captures particles (dust, grime, pet hair, etc.) within a prefilter. From there, electrically powered filters draw in and snare smaller fragments, preventing them from redistributing throughout your household.

How to Install an Electronic Air Cleaner?

You can install an electronic air cleaner in a few simple steps:

  1. Take the air cleaner cabinet and extract the pre-filter and both electronic cells 
  2. Use a self-adhesive strip gasket around the air cleaner cabinet’s rim
  3. Bolt the air cleaner cabinet to your furnace’s side
  4. Put a sheet metal duct between the existing heat duct and the air cleaner. Use a flexible adapter to solidify the linkage between the two ducts
  5. Use short sheet metal screws to attach the duct to the air cleaner and furnace
  6. Close and seal the joints in the duct using foil-faced duct tape
  7. Place the pre-filter and electronic cells into the air cleaner cabinet, ensuring you orient them in the proper direction of airflow.
  8. Connect the electronic switch piece to the air cleaner cabinet; plug the power cord in.

How do you clean an electronic air filter?

You can use a simple and easy method to clean your electronic air filter. 

  • Run your bathtub with hot water until you fill it up
  • Pour some gentle dish soap into your tub (about a 1/2 cup) 
  • Completely immerse the electronic air filter within the hot bath water
  • Leave it for 20 minutes
  • Extract the filter from the water and gently brush the grime from the cells
  • Leave it to air dry (45 minutes to one hour should be sufficient)
  • Place the electronic air filter back into your furnace

Which air cleaner is best for me?

There is no-size-fits-all regarding air cleaners; the type of air cleaner you select should be based on your specific needs. However, many air cleaners are available for you to choose from. And the best ways to determine which one is ideal for you include:

  1. Specify your airflow needs
  2. Distinguish your unique dust conditions
  3. Identify the air cleaner series that would be ideal for your airflow requirements
  4. Determine the air cleaner family
  5. Select the air intake parts that would help merge a typical air cleaner into your system

How long do electronic air cleaners last?

The answer to this question is based on how often your electronic air filter is used. However, as a general rule, you should clean the cells and prefilters once every 90 days (minimum). And more often, if you notice your cells getting dirtier faster than usual.

How do I know if my electronic air cleaner is working?

Close the access door, then switch on the system blower fan as well as the Electronic Air Cleaner. If a neon light illuminates, your Electronic Air Cleaner is functional.

Gas Lines & Dyer Vent Hookups

How to Install a Gas Dryer?

You can install a gas dryer easily on your own. And all you need are a few tools, the right instructions and some patience. 

  • Switch it off: Your first step is to shut the power off at whatever location in your home the dryer will be located. This step will prevent you from accidentally getting shocked during installation. Bring in a lamp with an extension cord, so you don’t have to work in the dark. You’ll also need to turn off the gas. 
  • The right connections: You’ll need to use joint compound or pipe-wrap around the valve threads to connect the gas line. Both of these tape variations are created for gas links as a means to ensure an airtight seal. Once completed, employ a stainless steel adapter as an extension to the supply pipe of the gas dryer. On this step, a pipe elbow may be effective in preventing the gas line from warping excessively. Place an elastic gas line within the stainless steel adapter prior to connecting the opposite end to your gas line. Here, you can utilize your compound or pipe-wrap tape to secure the connections.
  • Try out the connection: To test the gas connection, you’ll need to merge an assortment of one-part dish soap and one-part water. Turn the gas on and inspect for leaks by applying a light solution layer on the linkage. You must redo your connection if you notice bubbles appearing. Next, place one end of the malleable dryer exhaust tube on the exhaust tube vent positioned in the wall. Ensure you have a foil or metal tube. Avoid plastic exhaust tubes, they can induce carbon monoxide leaks or even fires.
  • Push and plug: Now, you can plug your dryer in and push it into its proper position. Gas dryers have conventional electric plugs; conversely, electric dryers retain sizable, three-pronged 240-volt plugs. You may need to employ a level for the proper measurements of the dryer legs. Once evenly positioned, the dryer won’t jiggle or jerk as much. 

Can a dryer vent be next to a gas line?

No. Gas meters should be placed a minimum of 3 feet from any ignition sources. Some ignition source examples include outlets, ACs, generators, etc.

What kind of pipe should you use to connect a gas dryer?

Galvanized steel gas pipes are durable and best for energy efficiency. Moreover, galvanized steel pipes are perfect for water supply lines and are used for both indoor and outdoor gas line applications.

How can I clean a dryer vent?

You can clean your dryer vent on your own by following a few simple steps:

  1. Assemble your cleaning products: These may consist of duct tape, vacuum cleaner, broom and dustpan, duct cleaning kit, etc.
  2. Remove the dryer: Pull the dryer from the wall, ensure it’s unplugged, and decouple the duct. 
  3. Vacuum inside: Switch on your vacuum, and while using An vent entrance. Prod the dryer’s interior exhaust duct and clean everything you can.
  4. Sweep up the clutter: Be sure to clean up the clutter left behind. Clear the dust and toss it. If residue remains, you should try soapy water to clean it.
  5. Put the dryer back together: Once you’ve finished cleaning, you can plug the dryer in again, reconnecting the duct into the vent’s dryer.

How much does a gas line installation cost?

Typically, it costs between $350-$750 for a gas line installation. However, that’s just for general applications. A more elaborate project can run you over a grand or more. For a new gas line installation, a contractor will generally charge $12-$75 a foot. This price can fluctuate depending on the material.

How to Install a Dryer Vent?

Start by determining the ventilation duct path, obtain the proper tubing, and open holes in your home’s exterior walls. However, installing a dryer vent is a challenging task. So unless you have experience with these types of projects, it’s much safer to obtain the assistance of an expert rather than unintentionally damage your home.

Do I need a gas permit to run a gas line in Calgary?

Yes. All gas installations in Calgary require permits; this includes refurbishing installation jobs.

Heat Runs & Duct Work

How much heat can ductwork handle?

Normally, hot air ducts can tolerate temperatures up to nearly 300° C (550° F). However, depending on the design of the duct, this range can go as high as 400° C (750° F).

What is a Heat Pump, and How Does it Work?

A heat pump is a machine that heats a home or building. The device moves thermal energy from outside, utilizing what is known as a refrigeration cycle. Also, numerous heat pump variations function in the opposing direction, cooling the facility by extracting heat from the encompassed space and expelling it outdoors.

How does an Air-Source Heat Pump Work?

​​An air source heat pump absorbs heat from the outer confines of a home or building. It then releases it within the building; this process uses the same refrigeration procedure (and similar equipment) as ACs, but it’s utilized in the opposing direction.

How long is ductwork good for?

Generally speaking, ductwork lasts between 20 to 25 years. However, by 15 years, you will usually notice deterioration in your duct’s functionality and effectiveness. When this occurs, you should not wait or hesitate to replace it. 

What happens if the duct is oversized?

Oversized ductwork means your HVAC system must work harder to push air through your ducts. As a result, your duct’s efficiency will become compromised, making winters colder and summers hotter. Moreover, you’ll have a higher risk of damaging your AC unit and heating network.

How often does ductwork need to be cleaned?

It is recommended that you clean your air ducts at least once every 2 to 3 years. This process will help you avoid many upkeep and health issues. However, if you have pets and children, it would be prudent to have your home duct’s cleaned more frequently than the recommended average.

How much does it cost to seal ducts?

This depends on the size of your duct and the scope of the job. For example, air duct sealing will typically be between $1,500 to $2,000 for a smaller to medium-sized residence or office job. The larger the house and the more ductwork that must be done, the higher the final price point. More considerable homes or buildings may cost as much as $4,000 for a proper seal.

Hot Water Tank Installation

How do I know if I need to replace my hot water tank?

There are numerous ways to determine whether you should replace your hot water tank or not. Some of the telltale signs include:

  • Your hot water tank is 10 (or more) years old 
  • It’s making “knocking” noises
  • It leaks
  • It’s producing rusty water or water with a metallic stench

How long does a Hot Water Tank Installation service take?

As long as no unexpected issues arise, a certified plumber can do the job in 2 to 3 hours. 

How much does it cost to install a Hot Water Tank?

The typical price of a hot water tank (40 gallons) is around $1200-$1600—this includes installation. However, this price can fluctuate depending on the brand you choose, the warranty, the model of the hot water tank model, as well as the company tasked with installing it.

How do I know what size water heater to buy for my home?

Simply take into account how many people live under your roof. For example, a small tank (50- to 60-gallon) should be adequate for one to three people. A medium tank (80-gallon) is sufficient for three to four people. And a large tank will accommodate four to six people.

What brands of Hot Water Tanks do you install?

At Spring’s Service and Heating, we are a Carrier Authorized Factory Dealer. Carrier, founded by Willis Carrier (the man responsible for modern-day air conditioning), is an industry leader. Moreover, the enterprise is rated among the top companies in the HVAC industry. And as a Carrier Factory Authorized Dealer, we take pride in installing high-quality Carrier hot water tanks for our customers.

Can hot water tanks explode?

It is possible for residential water heaters to explode. Such circumstances are rare; however, if they do occur, they have the potential to be deadly. Explosions can occur with both gas or electric hot water tanks; it’s typically the result of tanks not being maintained properly. So be sure your tank is in good condition and adequately maintained. 

Why is my hot water tank making noise?

It may be due to residue accumulation at the bottom of the tank. If such is the case, the noises result from simmering water entrapped within the residue. This issue can be resolved by emptying the water heater at least once annually. 

Humidifier Installation and Repair

Are whole-house humidifiers worth the money?

Yes, a whole-home humidifier is well worth the investment. When properly installed in your HVAC system, they can provide a whole host of benefits, such as:

  • Energy efficiency
  • Effectiveness in controlling humidity
  • Low maintenance
  • Reduced chances of sickness
  • They may even help alleviate snoring by adding moisture to nasal passages

Is a furnace humidifier the same as a portable humidifier?

No, they have different applications. As its name suggests, a portable humidifier can operate in specified spots within your home, such as bedrooms. And furnace humidifiers are used to circulate moisture throughout your home but are installed in the HVAC system. 

What is the purpose of a humidifier?

Humidifiers help relieve problems produced by dry indoor air. These issues can include cracked or chapped lips, bloody noses, and dry sinuses. 

Where should a humidifier be installed on a furnace?

They usually connect to the primary stack of a forced-air furnace where the unit pulls its water from a nearby hot/cold water conduit. Certain humidifiers are nestled in the return-air duct and provide air moisture before it’s warmed.

What happens if you don't clean the air humidifier?

Without frequent cleaning, your humidifier’s parts (which come in contact with water) can produce mould and germ growth. This outcome can result in a dirty humidifier which can cause issues for those with asthma and allergies. However, even healthy people can develop lung infections or flu-like symptoms from a dirty humidifier. 

What is the lifespan of a humidifier?

Based on factors such as how well its maintenance and water quality, a humidifier’s lifespan can be between 10-15 years.

What maintenance does a humidifier need?

You should clean your humidifier once every couple of weeks to help prevent residue accumulation. All that’s required to clean the unit are scrub cloths, a brush and a mineral cleaning solution.

24/7 Emergency Service

We offer 24/7 Emergency Service to all of our customers. You can always count on Springs to get to you fast and get the job done right the first time.

We use state-of-the-art diagnostic equipment to find the source of your heating and air conditioning problems and fix them fast.

CONTACT US TODAY!

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